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Additional Features

 

Product Configuration

• Create products

• Set up pricing

• Set up / NRCs, MRCs

• Tiers

• Bundles

• Child products

This module is where the operating company will upload / fill their product catalog.

Here is where all previously created products will be quoted and offered to the end customer.

Customer Quoting

• Discounts

• Summary

• Download

• Send quote

• Send Agreement

 
 

Project Management

• Initial Contact

• Hardware Purchase and Shipping (via API)• • Installation Dates

• Training

• Porting

• 911, Caller ID,

• Directory listing

• Support Handover

• Project Completed

 

Provisioning

  • Addresses

  • Main Numbers

  • Auto attendants

  • Toll-free number

  • Extensions configuration

  • Hunt groups/ring groups

  • Shipping configuration (Multi sites)

 

DID Manager

Billing

  • Monthly Recurring Billing / Subscription Billing

  • Billing Actions Suspend / Enable

  • Automated Tax Compliance via API

  • CDR Parsing From Any Source

  • Day/Anniversary Billing for Your Customers

  • Credit Card and ACH Payment Gateways

  • Simple Migration From Your Old Useless Billing System

 
 

Channel

Partner

Commisions

• Quote

• Pre-provision

• Commission group

• Upfront

• Residual

• ACH Payments

 
 

Email notifications can be configurable and customized based on different criteria: CC, BSS, etc. including an SMTP

relay integration that provides delivery receipts of all email notifications sent.

Notification Engine

 

• Products

• Billing

• Support

• Users

Customer-Facing Portal

 

Clients View

• Contracted term

• Balance due

• Customer aging

• amendments

• Last installation date

• Active products

• Executed contract

• Invoices

• Transactions

• Order history

• Provisioning summary

• Client status

• Request tickets on behalf of the customer