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WHO WE SERVE?

1

Cloud PBX Providers

Cloud or Hosted PBX Service Providers face many challenges when it comes to handling the complex workflow and operations once a customer is signed up. From Number Porting, DID Extension Assignments, Toll-Free, IP Phone Ordering, and Softswitch Provisioning, too many moving parts often managed through 3 or more separate applications; manage everything from a single pane of glass.

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  • Customer Quoting

  • Set up / NRCs, MRCs

  • Tiers

  • Bundles

  • DID and Main Number Assignment

  • Extension and User Scope Configuration

  • Billing, Invoices and Billing Actions

  • Automated Tax Compliance via APIs

  • Channel Partner Commissions and Sub Agent Support

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2

WISPs and Internet Service Providers

ISPs serving Enterprise and SMBs face many challenges when it comes to Quoting, Service Agreement/Terms, Product Bundles, service activations, and suspensions, promotions, etc. Sometimes critical processes like install dates and hardware charges get lost in translation resulting in potential revenue loss. DNAs granular and comprehensive Project Workflows assure customers, all processes are accounted for and ready to be billed for.

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  • Customer Quoting

  • Monthly Recurring Billing

  • Activation and Suspensions

  • Cancellations

  • Automated Tax Compliance via APIs

  • Channel Partner Commissions and Sub

  • Agent Support

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3

IoT Providers

Provisioning can be complex as it involves many moving parts, but with DNAs Project Workflow and Billing, you can activate, deactivate, even suspend your devices as you need, cutting out recurring charges for inactive devices, while giving you more control over your budget and schedule.

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  • Customer Quoting

  • Billing, Invoices

  • Data Usage

  • Manage Inventory

  • Automated Tax Compliance via APIs

  • Channel Partner Commissions and Sub Agent Support

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